MN
LeadershipMuhammad Nouman
Chief Executive Officer
Sets the practice and stays close to every engagement. Background in travel operations and custom software for agencies and operators.
Client strategyTravel operationsEngagement design
WHO WE ARE
The People Behind Travelbournal
A focused team of consultants and engineers who have spent their careers in travel operations, hospitality systems, and custom software — not a bench of interchangeable contractors.
Small Team. Deep Expertise.
Clients work with the people who design and ship the system. We stay small on purpose: senior practitioners, travel-fluent, and accountable for the outcome.
When a project needs a specialist we don't keep on staff, we bring a trusted operator from our network — same standards, same communication, named in the plan.
100%
Senior-led delivery
Austin
Headquartered in Texas
6+
Core disciplines
Travel
Industry focus only
Roles & Disciplines
J
LeadershipJames Ortiz
Head of Delivery
Owns timelines, quality, and the weekly rhythm with your operators. Previously ran delivery for hospitality and TMC programs.
DeliveryStakeholder cadenceRisk management
P
EngineeringPriya Shah
Principal Engineer
Leads architecture for booking, CRM, and integration work. Builds for the messy reality of GDS, PMS, and partner APIs.
System architectureAPIsCloud
A
ProductAlex Rivera
Product Architect
Turns operator workflows into products people will actually use. Sits with the desk, not just the backlog.
Product architectureUXWorkflow design
S
EngineeringSam Okonkwo
AI & Automation Lead
Designs assistants and automations that respect policy, inventory, and audit — not generic chat bolted onto travel.
AI engineeringAutomationData
JS
EngineeringJohn Schmidt
Senior Salesforce Engineer
Implements Salesforce and custom CRM so sales, ops, and finance share one client and trip record.
SalesforceCRMIntegrations
D
ConsultingDiego Alvarez
Travel Domain Consultant
Translates how agencies, hotels, and operators actually run — inventory, groups, settlements — into requirements engineering can ship.
Domain consultingProcess mappingHospitality
How We Work
Embedded with operators
Discovery happens on the desk and in the tools you already use. We do not design from a generic travel template.
One accountable team
You know who is building, who is reviewing, and who to call. No bait-and-switch from a sales bench to juniors.
Travel-fluent engineering
Integrations assume GDS, PMS, CRM, and payments will disagree. We design for that, not a happy-path demo.
Clear by default
Written plans, visible status, and decisions recorded. You should never have to ask what happens this week.
We Work with Specialists
For niche work — a specific GDS, a property PMS, a claims feed — we pull in named specialists from a small network we already trust.
JOIN THE NETWORK
Independent operators welcome
If you are a senior travel-tech specialist and want project work with a tight team, we would like to hear from you.
Work with usReady to Work with Our Team?
Book a short call. You'll meet the people who would actually do the work.